Mental health supports

Lifeline’s 13 11 14 crisis support service is available 24/7. Anyone in Australia can speak to a trained Crisis Supporter over the phone, any time of the day or night.

The APS provides a searchable directory of qualified psychologist to help your search.

The Medicare Mental Health website provides information about Medicare Mental Health initiatives, and access to other trusted mental health providers and their services, information and support.

National Youth Mental Health Service supporting people aged 12-25 years.

The Mental Health Line is for anyone needing advice about mental health matters, including how to contact or connect with a mental health service. Calls are answered 24 hours, 7 days a week, by a mental health clinician who can offer support and connect you with the appropriate local, public mental health service in NSW.

Anyone in Australia can call Medicare Mental Health National Phone Service either for themselves or on behalf of someone they care for to find the best mental health and wellbeing support for them. Make a free call to the national phone service on 1800 595 212 (weekdays 8:30am-5:00pm, excl. public holidays).

Medicare Mental Health Kids Hubs provide a safe and welcoming place where children and their families, carers, and kin, can access free mental health and wellbeing supports and services. Kids Hubs are designed for children aged 0 to 12 years who are experiencing mild to moderate developmental, emotional, relational and/or behavioural challenges.

Medicare Mental Health Check In provides free guided digital support for you to take care of your mental health and wellbeing early. Working one step at a time, this service will help you build practical skills and confidence to feel more prepared for life’s ups and downs. It’s completely free for people living in Australia, no referral or diagnosis needed.

Visit the Transcultural Mental Health Centre website for a collection of translated resources and mental health factsheets, including steps you can take to getting professional mental health help.

You can access factsheets and information about mental health in many languages on the headspace website.

Witness to War is a national multilingual telephone hotline (1800 845 198) for people affected by overseas conflicts. People can feel the impact in different ways, and may experience health, social and practical issues. The helpline is for individuals, families and communities who are distressed about overseas events, have friends and family abroad, need someone to talk to, or need help finding information about useful services and support.

ArabicLine is for anyone who needs to reconnect or simply wants to chat in Arabic. This is not a crisis service. You can enter your number on the website to receive a call from a volunteer.

Panda is a helpline (1300 726 306) for parents affected by perinatal anxiety, depression, and postnatal psychosis, and those experiencing challenges becoming a parent. You can let the phone operator know if you need an interpreter. They are available in many languages. If an interpreter is not available, they will call you back as soon as one is available.

This is an Arabic translated guide to accessing Lifeline services. Lifeline is a national 24 hour crisis support and suicide prevention hotline. You can call 13 11 14 to connect and speak with a trained crisis supporter.